RSS

Debra's Blog

Lessons from the Dancing Guy...

Debra Templar-Group - Monday, February 22, 2010
How much time and effort do you spend in looking for new and interesting Customer Loyalty concepts? 
I tend to think it's not about yet another discount card, VIP card, club card - whatever you want to call them - but more about how you relate to your customers as people.

Have a look at this video - its a great example of how to build momentum. 

And it starts with one ( and, no, its not you... its about that first follower, the first one person who YOU influence). 

Who's your "one"?






Debra Templar

Debra Templar swingtag

      

More posts:
 
email addresses mobile commerce marketing greeting indifference dissatisfied customers good staff know what you do nasty old battle-axe stand out from the pack first follower political correctness Darriwill Farms change mobile phones be yourself mission statement Guiding Principles customology factor national press retail promotions word of mouth salesperson passion understand business Tasmania pretend coupons Loretta Hocking future Bright Eyes Principle bad service Walmart staff procedures I'm a little teapot contact address snakes concepts windows to the soul infectious Fosters Little Bookshop help country song policies personal appearance Modern Retail Customer is always right cyclists enthusiasm diversity Frustration email systems retail marketing shop assistant perceptions promises funny bagstuffers waiting emarketing invollvement customologist Cilla Black lifechanging decisions go Visitors embarassment Follow Fridays spam Tim's Garden Centre doing business new customers smile FourSquare Recycled Fashion slugs United Airlines prime purpose Social Shopping bright eyes straightjacket intimacy corporate memory good conversation and friends MobiQpons Service profit promotions New Zealanders Darriwill Farm Retail sales Twitter objectives Customer is top priority customer service see me direct sales Duty Statements ignore over it Selling geyser or mudhole offers wanderlust real time comments ordinary bloody rude service bright eyes wake up processes first impressions Malvern relationshihp Policies and Procedures courtesy CarPark Cafe bad signs retailers Customer Loyalty consumers influence trustworthiness retail robots intimidation Online Shopping Alfie Bob Wynyard Disney oomph prompt notice me do better self-centred Dancing Guy pro-active break the ice great people to know care or dont care lists rubbish garden centres Champagne Taste Coffee horse races Customers Belluci's Woden nurseries grooming tourism advocacy internet saturation
 




Archive


   Over the past 20 something years I have gained many skills and worked with fabulous people! I am a retail enthusiast, keynote speaker, consultant and business coach, trainer, author and 'doer'.
Debra Templar: www.thetemplargroup.com.au   www.twitter.com/debratemplar   wwww.linkedin.com/DebraTemplar