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Debra's Blog
How much time and effort do you spend in looking for new and interesting Customer Loyalty concepts?
I tend to think it's not about yet another discount card, VIP card, club card - whatever you want to call them - but more about how you relate to your customers as people.
Have a look at this video - its a great example of how to build momentum.
And it starts with one ( and, no, its not you... its about that first follower, the first one person who YOU influence).
Who's your "one"?
Debra's Blog
Lessons from the Dancing Man...
Debra Templar-Group - Monday, February 22, 2010
More posts:
- Lessons from the Dancing Man...
- It's the Little Things...
- Team Work
- A day in the life of....
- Finding Good Staff
- I Love Melbourne ... let me count the ways
- What is it with customers and their mobile phones?
- Email Addresses
- Enthusiasm!
- Do You Understand What Business You're In?
- "Blurry" Business
- You're Fed Up With the Business You're In...
- There's Something Wrong With Your Mission Statement...?
- System Stuff
- Policies, Procedures and Promises
- You Understand Your Business But You Don't Like Doing It!
- You Don't Understand Your Customers
- Profit ... there's more!
- Why We Don't Give Good Service
- Pleasant Service Experiences...
- How Hard Can It Be?
- United Airlines & Service
- Not Everyone is Made for the Service Industry
- What Do You Want Your Customers to Say After You've Served Them?
- Put Some Oomph In Your Ordinary!
- There are Salespeople and There are Shop Assistants
- It Isn't Hard to be Better, Not Many People are Doing It!
- The Customer is Always Right ... or are they?
- It's ShowTime!
Archive
Debra's Blog
Lessons from the Dancing Man...
Debra Templar-Group - Monday, February 22, 2010
Lessons from the Dancing Man...
Debra Templar-Group - Monday, February 22, 2010
More posts:
- Lessons from the Dancing Man...
- It's the Little Things...
- Team Work
- A day in the life of....
- Finding Good Staff
- I Love Melbourne ... let me count the ways
- What is it with customers and their mobile phones?
- Email Addresses
- Enthusiasm!
- Do You Understand What Business You're In?
- "Blurry" Business
- You're Fed Up With the Business You're In...
- There's Something Wrong With Your Mission Statement...?
- System Stuff
- Policies, Procedures and Promises
- You Understand Your Business But You Don't Like Doing It!
- You Don't Understand Your Customers
- Profit ... there's more!
- Why We Don't Give Good Service
- Pleasant Service Experiences...
- How Hard Can It Be?
- United Airlines & Service
- Not Everyone is Made for the Service Industry
- What Do You Want Your Customers to Say After You've Served Them?
- Put Some Oomph In Your Ordinary!
- There are Salespeople and There are Shop Assistants
- It Isn't Hard to be Better, Not Many People are Doing It!
- The Customer is Always Right ... or are they?
- It's ShowTime!
Archive
- Lessons from the Dancing Man...
- It's the Little Things...
- Team Work
- A day in the life of....
- Finding Good Staff
- I Love Melbourne ... let me count the ways
- What is it with customers and their mobile phones?
- Email Addresses
- Enthusiasm!
- Do You Understand What Business You're In?
- "Blurry" Business
- You're Fed Up With the Business You're In...
- There's Something Wrong With Your Mission Statement...?
- System Stuff
- Policies, Procedures and Promises
- You Understand Your Business But You Don't Like Doing It!
- You Don't Understand Your Customers
- Profit ... there's more!
- Why We Don't Give Good Service
- Pleasant Service Experiences...
- How Hard Can It Be?
- United Airlines & Service
- Not Everyone is Made for the Service Industry
- What Do You Want Your Customers to Say After You've Served Them?
- Put Some Oomph In Your Ordinary!
- There are Salespeople and There are Shop Assistants
- It Isn't Hard to be Better, Not Many People are Doing It!
- The Customer is Always Right ... or are they?
- It's ShowTime!
.bmp) Over the past 20 something years I have gained many skills and worked with fabulous people! I am a retail enthusiast, keynote speaker, consultant and business coach, trainer, author and 'doer'. Feel welcome to share my blogposts with your readers, colleagues and customers. I'd be grateful if you would acknowledge me as: Debra Templar, www.thetemplargroup.com.au and send me a link to the article online (which I will link to) or a copy of your publication or pdf. Debra Templar The Templar Group 38 Uvadale Grove Kew, Vic. 3101 Australia W: www.thetemplargroup.com.au E: debra@thetemplargroup.com.au Fax: 61+3+98168451 Skype: debra.templar Mobile: 0417 532383 Twitter: www.twitter.com/DebraTemplar Linked In: www.linkedin.com/DebraTemplar ------------------------------------------------ |
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