CAN I HELP YOU RETAIL SELLING SKILLS by Debra Templar
This is an e-Book. Follow the prompts and download once you have been through the checkout. If you're new to the retail world, this sales book will give you tips and techniques to make consistently high sales whilst enjoying the experience of doing so. There's no point in wasting years in learning by 'trial and error' and being miserable... If you're an 'old hand' at retail selling, this book will most likely validate your current knowledge from having worked with customers over the years and, possibly, teach you a couple of new tips and skills too. The book covers: Today's Retail Consumer The Salesperson's Role Salesperson's Daily Check Up Opening the Sale Questioning Demonstrating Your Product The Trial Close Upselling, Cross-Selling, Down-Selling + Bumping Overcoming Objections Cementing the Sale Handling Customer Complaints A must have book for you and your staff if you're wanting to lift your retail sales!
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