Debra Templar retail coach and keynote speaker

Debra Templar - Keynote Speaker, Retail Consultant & Inspirationist!

Debra Templar is one of Australia’s leading retail enthusiasts, keynote speakers and business coaches. She has an abundance of retail experience, including sales (retail and direct sales), management, merchandising, customer service, and so much more. Her articles and seminars are an inspiration to many, many retailers who work hard every day to build their businesses. She is a regular contributor to StartUp Smart Daily and Greenworld.

She is an author having published many 'how to' books on retail. Her last effort, “Jingle Bells Christmas Sells” was in collaboration with the well known American retail speakers Rich Kizer and Georganne Bender (Kizer and Bender). They met on Twitter!

She is the author of How To books on selling, visual merchandising, customer service(Customology), buying, inventory control, local area marketing and retailing in general.

As one retailer put it, “Her ideas are invaluable!”

Here’s what others have to say about Debra, “Through her high energy seminars and articles, Debra has challenged us to love our businesses back to life. She has addressed the merchandising and retailing concerns of women, the different ways men and women buy, the aging population and their needs, Baby Boomers, Generation Y, Tweens, Just in Timers, Online Shoppers - and other groups. She continually keeps us abreast of the latest trends in the industry and nudges us to get into the game. She is also one of the most switched on salespeople I've ever met ... it just seems so effortless and easy. And, surprise! surprise! It is. Our sales have exploded since we've started selling the 'Debra Way' ”.

There’s more: “I find her energy level contagious. Her passion to make us better at what we do is obvious. I never miss an opportunity to check out her articles and seminars. No matter when I see her, I know I can get one or two ideas. I go back to my business and use her ideas to my advantage and, better yet, to the advantage of my customers. She has given me so many ideas that my shop now hums with enthusiasm, happy staff and delighted customers! She’s great value! – oh, and she’s funny, genuinely funny!”

And just one more: "Joy of all joys, Debra doesn't believe in role plays or making her audience feel idiotic! I always know I'm safe in her seminars - even when she reveals foibles that I'm sure are mine alone. Strangely enough, I find others feel the same way. We just love her!"

Her technique is to challenge, tease, cajole – in fact force - us to look at how we do business by asking us to jump the counter and view our systems, our processes, our policies and our beliefs from our customers’ point of view. She then applies her considerable skills and experience to show us ways to be better at what we do (often better than we thought we could be…).

She has worked with retailers in her role with the Australian Retailers Association, established direct sales networks for an international marketing company, and built her own business – The Templar Group (www.thetemplargroup.com.au) – to be one of Australia’s best and most popular in retail seminars and consultancy.

Debra Templar does not just get to the heart of the matter - she presents from the heart, giving her audience ‘multiple light bulb moments’. She offers her audience real life examples from every type of business and both sides of the counter. Her greatest high is when people in the audience say things like: “Oh – now I get it!”

Check out more of what others say