'Debra, I have thoroughly enjoyed working with you, you really do understand retail. Your experience, knowledge and insights have been invaluable. Max Caruso - High Street Armadale Traders Association
Know Your Customer - I like my latte in china not glass thanks very much
Visual Merchandising is more than "making pretty". It's about making sales!
Connect, create meaning, make a difference, matter, be missed.”- Seth Godin
"People don't buy for logical reasons. They buy for emotional reasons."
The success of your presentation will be judged not by the knowledge you send but by what the listener receives
You can't bore people into buying your product - David Ogilvy
Keynotes | Guest Speaking | Seminars | Training | Workshops | MC
There’s something powerful when an audience, a group, a team connects to a live person who understands them and their industry. Learning seems to occur faster and in many cases with AHA! moments dotted throughout.
Debra Templar has that ‘something’ that makes audiences feel instantly at ease. Though she quite enjoys sharing a bit of a friendly stir – she is always warm, accessible and generous to the audience and to other presenters.
She is a natural born communicator, and though she has years of solid experience behind her, it is equally the way she says it as to what she says.
Whether you need:
A full and complete retail store audit
A service review
A sales review
A telephone/email service review
An image review utilising photos and/or video
A marketing review
A social media review
A website audit
If you are looking for straightforward, honest, practical, intelligent and unbiased advice on how to run your small business better, you will find it at the Templar Group. By far the best thing about Debra is that she is a specialist when it comes to small retail business. She has helped us refine our marketing strategies, taught us how to use social media to its full potential and encouraged us to do what is best for our business rather than just follow what everyone else is doing. We value her common sense approach and the fact that she operates in the “real world” not in theory and has the experience to back up what she says. We highly recommend the Templar Group to anyone looking for the best advice and ongoing support to make their business stand out from the rest.
Jan Bull, Fosters Little Bookshop
The book arrived this morning, thank you. Had a quick skim and all sorts of things jumped out - music, the slower the longer the customer stays, I've seen this happen in this shop. We decided to use mostly blues jazz (Blossom Deary, Ella Fitzgerald, Dianna Kraul, Nick Charles, etc) in the background and we've had so many comments about how peaceful this bookshop is - now I understand how useful that feeling is in keeping customers here.
Max Caruso, High Street Armadale Traders Association
'Debra, I have thoroughly enjoyed working with you, you really do understand retail. Your experience, knowledge and insights have been invaluable.
Lynda Bredin, City of Glen Eira
Thank you so very much for a great night. We have received fabulous feedback, (every one is talking about you). I hear that one of our mentors has been active in relaying some ideas to his client already. He is cracking the whip. It was a great effort Debra particularly considering your rigorous schedule.
Sue Mosdall, Daisy Cow Soap
Dean and I couldn't believe how comfortable we felt with you – from the first moment we met. We showed you our products and shared with you our dreams for our business. We talked about the steps involved in the program – the good, the bad and the uglies!
There was so much hard work done in such a short time. We went from being a small business in a small town to having our own website, facebook page and fabulous stockists. The sales started rolling in! Not only have you given us some wonderful advice, you also believe in our products – having put them into the hands of some of your friends and clients. We are so grateful.
Peter Whitehead, Nursery & Garden Industry NSW & ACT
Debra is one of those people who instantly makes one at ease, grasps the situation and needs instantly and then produces top results. Her skills in presentation are exceptional with up to date content delivered in a witty and easy to comprehend manner. Sensational Retailing Results are what Debra is all about and I’m sure that anyone or any business that follows her advice on any and every aspect of retail culture can only benefit from the experience. I did and it worked for my business!
“I first heard Debra speak at a few different small business seminars before I met her at a function at which we were both doing keynote presentations. Before I met her, I was impressed with her small business knowledge and her ability to cut through the rubbish and deliver good, sound business advice about retailing and customer service. When I finally met her in real life, I quickly realised that wasn’t all just an act. She is one of the best retailing and business minds in Australia and I am happy to have worked with her.”
Michelle Cobb, Shire of Moira
Debra Templar has worked in conjunction with Moira Shire Council over the last five years as a business coach, mentor, retail expert and customer service and social media guru with Moira’s retail and business community. Deb’s wicked sense of humour, down to earth approach and amazingly good ideas have seen her become a highly demanded speaker at Moira’s business events and workshops. Deb stays abreast of cutting edge retail and business trends and understands how to develop regional businesses to the point where they can compete on a local , national and global scale. I have no hesitation in recommending Deb for your next workshop, business event or business coaching course.
Julie Nichols, Handmade Canberra
I first heard Debra speak years ago and her words have guided me through my career ever since. There are few people who can keep up with the level of performance and professionalism that Debra displays. Work has never been so much fun or profitable. Thanks Debra.